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About Us
ARE YOU SEARCHING FOR A COLLECTION AGENCY?
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Creditors' Protection Service, Inc. -
Serving our client's collection needs with a personal touch
since 1963. Over the years, we have strived to collect the
highest dollar amount possible for our clients while offering
what we feel is the best customer service available.
Many agencies will
make the claim that their agency will collect the highest dollar
amount possible for your Company. They may even claim to offer
the best customer service available. So what makes our claims
different from theirs?
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For
starters, at CPS, Inc., we do not skim our accounts for the
“quick buck.” Every account, no matter what size, is given the
proper attention to maximize our chances of recovery. Beware of
agencies that offer rates that seem too good to be true. Chances
are, they will not work as hard on each and every account!
The
turnover rate for our customer service representatives is
extremely low. This gives us an opportunity to get to know our
clients on a personal level, in fact, it’s quite possible that
the staff member you speak to today regarding your accounts will
be the same person you deal with 5 years from now! We value the
relationships that we are able to build with our clients over
the years.
We believe
in continuing education for our employees, as well as our
clients. Not only do we closely monitor our staff, but we hold
weekly open-forum meetings to discuss changes within our
industry, or to inform our staff of special needs of a
particular client. Attending seminars and conventions that deal
with not only the collection industry, but also issues facing
our medical clients helps to ensure that we are doing the best
job possible for our clients. On occasion, we have even offered
custom-tailored seminars to our clients to help them with debt
recovery issues, free of charge!
Simply put, we care about
what our clients think about us, and the job that we do for
them! The fact that many of our clients have been referred to us
from “word-of-mouth” praise stands as testament to our
commitment to proving the best service available.
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